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Frequently Asked Questions

 Below are some of the common questions about the GCAA Online Registration, GCAA Programs, and Online Accounts. If you have other questions not answered here or elsewhere on the site, please direct those questions to your Sports Chairperson.


 

What is the GCAA Refund Policy?

  • Refund requests are only valid before your child is placed on a team (typically designated as "draft day"). Refunds are issued minus a $10 administration fee.
  • No refunds shall be granted for any reason once your child has been placed on a team. Losing interest, schedule conflicts with other activities, and/or changing clubs are not valid reasons for requesting a refund.
  • All refund requests must be submitted in writing by mail to the GCAA Board of Directors and will be reviewed. Refund requests may take 6 to 8 weeks to process. Approved refunds will be issued by check and mailed to you.
  • No fees, or any part thereof shall be refunded in the event of suspension of a player for disciplinary reasons, nor for temporary or permanent suspension due to unforeseen emergencies or injuries.

 

Can I Pay by Check and Can I pay with Cash?

We no longer accept check payments for registrations. If you selected the pay later payment option when registering for a program you must either log back into your account before registrations close and pay with a credit card or you must attend a scheduled Walk-In Registration time for the selected program.

Typically the Walk-In Registrations are held in the GCAA Office buildng which is the main classroom building located behind the gym on the GCAA campus. The Walk-In Registration times and locations will be posted on each sport's page on this website and/or the Calendar on this website. You must pay with cash or by credit card during the Walk-In Registration. However, you will still be required to use this website to register your child. Limited computers are available at the Walk-In Registration times for parents to use to register their child(ren). Therefore, these Walk-In Registrations tend to be very busy so we encourage you to use our registration system and pay online with a credit card when registering.